How to Order:
This section describes the policies and procedure for ordering
at EnergyPlates.com. If you would like to order individual
items, please click on one of the online catalogue categories
to the left. Each category will display the items available.
Each individual item can be ordered from that item's respective
individual page. Simply click on the "Click To Buy"
graphic to make your purchase or follow any one of the other
options available on those pages.
The following policies will
be updated as necessary.
Incorrect
Address
Ordering Options & Policies
Shipping Policy
Refund Policy
Privacy Policy
Incorrect
Address
The client / customer is solely
responsible for providing the correct billing and shipping
address to ensure proper processing of all orders and timely
delivery. In the event that an incorrect shipping address
is provided, the carrier (FedEx, UPS) may charge a fee to
research the correct address for delivery. In such a case,
the client / customer agrees to reimburse EnergyPlates.com
for this additional fee.
Ordering
Options & Policies
EnergyPlates.com now offers
five (5) methods of payment for good and services offered
on the site:
-
CREDIT CARD
You can place your order using a credit card number online.
All credit card transactions are currently handled through
Online Retailer CCNow. All orders placed with EnergyPlates.com
will appear as charges assessed by CCNow on your monthly
statement. More information on CCNow policies is available
by visiting the CCNow site. The
shopping cart is secure and uses SSL encryption.
-
ORDER BY MAIL
NOTICE: All checks must be made out to Scot Brown.
There are three order forms available for ordering products
from EnergyPlates.com. The first is a Complete
Pre-printed Order Form of all products carried on
the site. The second is a shorter Small
Blank Order Form, which you can write in the items
you wish to receive.
-
CHECKS BY FAX
EnergyPlates.com now accepts payment using checks by fax.
Simply print the order form of your choice from the Order
By Mail category above along with the easy-to-use Fax Form.
After completing the order form and attaching a signed
check marked 'VOID' to the Fax Form, you will be prepared
to submit your order via fax. Simply fax these forms to
EnergyPlates.com at 1-623-321-9977 to place your order.
For the terms of check payment via fax, please visit the
Fax Center
page for complete details.
-
CHECKS BY PHONE
That's right! EnergyPlates.com can now accept orders paid
using checks via the telephone. New banking laws and software
now offer customers the luxury of paying by check while
enjoying the instantaneous purchasing power of a credit
card. Simply call EnergyPlates.com at 1-623-873-8080 to
submit your order. Please have a check available for payment.
You will be required to present information contained
in the check for the processing of all orders.
-
CHECKS BY EMAIL
For the fastest method of ordering without a credit card,
you can now submit orders with payment by check directly
via e-mail. This can be accomplished by utilizing the
form available in the Email
Center.
By filling out the form available on this page along with
the items ordered, you can send your order at e-mail speed
to be processed immediately. Additionally, you can send
a scanned image of a signed check marked "VOID"
as an e-mail attachment to
along with a detailed description of the following:
- Description of Order
- Name
- Address
- City, State, Postal Code
- Phone Number
- Email Address
|
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International
Orders
International orders will be
gladly accepted. Please note that all duties, taxes, etc.
imposed by the destination country are the responsibility
of the Recipient. In addition, please check in advance to
be sure your country will allow importation of nutritional
supplements prior to ordering such items. Payment for orders
will be accepted in the two following manners:
-
CREDIT CARD
All credit card transactions must be offered in US Funds.
Once payment is approved, your order will be shipped.
You can place your order using a credit card number online.
All credit card transactions are currently handled through
Online Retailer CCNow. All orders placed with EnergyPlates.com
will appear as charges assessed by CCNow on your monthly
statement. More information on CCNow policies is available
by visiting the CCNow site. The
shopping cart is secure and uses SSL encryption.
In the event that you live in a remote location
or our flat rate shipping fee will not cover the cost
of shipping, an additional fee may be necessary to ensure
delivery. It may be necessary for us to contact you to
pay this additional fee. If you have been instructed to
incur such a fee, please visit our additional
shipping page to pay for the additional shipping fee.
-
ORDER BY MAIL
All international orders placed by mail must be accompanied
by payment in US Funds. This can be accomplished using
international Postal Money Orders in US Funds or Traveler's
Cheques in US Funds. NOTICE: All Postal Money
Orders and Traveler's Cheques must be made out to Scot
Brown. There are two order forms available for
ordering products from EnergyPlates.com. The first is
a Complete
Pre-printed Order Form of all products carried on
the site. The second is a shorter Small
Blank Order Form, which you can write in the items
you wish to receive.
If you have been instructed
to incur additional shipping costs to guarantee delivery of
your order please click here.
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Shipping
Policy
No additional shipping charges
are assessed for the products shipped in the United States,
unless otherwise indicated. International orders will incur
additional charges for shipping according to weight. Once
you have selected the items you wish to purchase, your total
shipping fees should be calculated by the shopping cart automatically.
Simply choose your shipping preference and the amount necessary
to ship your order will be added to your total cost. EnergyPlates.com
will ship orders throughout the world and continental United
States using FedEx, UPS, and the United States Postal Service
at the discretion of EnergyPlates.com. If you have special
shipping needs, please e-mail shipping@energyplates.com
to address these concerns. Additional shipping may be required
for rushed orders in the United States. For all rushed orders,
choose your shipping preference in the shopping to pay for
express service.
If you have been instructed
to incur additional shipping costs to guarantee delivery of
your order please click here.
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Return
Policy
The return policy set forth
at EnergyPlates.com is as follows:
-
30-Day Money Back Guarantee
Any item may be returned for a full-refund if returned
unopened within 30 days from purchase. However, due to
the nature of minerals, it is highly suggested that all
minerals be used for 90 days. The benefits of minerals
tend to be a slower process and need time to develop.
If products are damaged or non-functional, you must notify
EnergyPlates.com within 2 days of receiving damaged wares.
Please contact us using the information below.
All returns should be directed to:
EnergyPlates.com
7111 W. Indian School Road #140
Phoenix, Arizona 85033
Tel: 1-623-873-8080
Fax: 1-623-321-9977
電子メールアドレス:damage@energyplates.com
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Privacy Policy
We value your privacy. Please
read the privacy policy set forth at EnergyPlates.com.
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EnergyPlates.com © 2014
E-mail: questions@energyplates.com
Tel: 1-623-873-8080 | Fax: 1-623-321-9977
15508 W. Bell Rd., Suite 101-438 | Surprise, Arizona [85374] | USA